We've won some great awards since 2009 (and are working hard to keep them coming for the future):
• The Dealer of Excellence - BOSS Industry Awards 2010
• The Reseller Marketing Excellence - BOSS Industry Awards 2010
• The Dealer of Excellence - BOSS Industry Awards 2009
Dealer of Excellence Award 2010
Competing to demonstrate what makes us the best office supplies dealer in the country, we showed how our focus on selling more products to a loyal customer base has improved business performance.
Judges' comments: "Having made significant investments in customer research and staffing to inform and implement a re-branding programme that emphasised a product diversification strategy, Penketh's delivered an increase in net profits in a year which saw difficult trading conditions for all UK dealers."
Reseller Marketing Award 2010
For the Marketing award, we provided detailed information on the success of our Website Launch campaign which was carried out from May to July this year. We exceeded many of our objectives and the campaign resulted in a significant increase in the number of our customers ordering online.
Judges' comments: "Penketh's set clear objectives for their campaign and continually put good measurements in place. Their hard work produced some amazingly effective results from low investment costs."
Dealer of Excellence Award 2009
To win this award in 2009, we demonstrated 'excellence' through;
• Remembering local communities
• Focusing on building strong relationships, both with staff and customers
• Adopting a 'single source' approach to supply everything your office needs
• Practising what we preach - offering a range of recycling services to our customers and achieving IS0 14001
Judges comments: “Penketh's were adjudged winners through their introduction of highly innovative products and services - including their ground-breaking 'Electro Collect' electrical product reclaims and recycling service. These were offered to customers via a sales team that had been fundamentally reorganised and incentivised to present a 'one source' approach. This is resulting in impressive financial performance in the current difficult trading conditions."